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Frequently Asked Questions
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What is your Shipping Policy?
We pride ourselves on quick shipment and five star packaging. A shipping confirmation is emailed to each buyer. In addition, we offer combined shipping to save you money on our huge selection of items. International Shipments: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts". US and International government regulations prohibit such behavior.
Do you ship internationally?
Yes
What is your Return Policy?
If you are unhappy with your purchase, return it undamaged within three days for a store credit. Shipping and handling are not refundable. We carefully inspect each item before it is shipped to make sure it is in factory standard condition.
What Customer Service help do you offer?
Our customers are the heart of our business and our #1 Priority. We carefully inspect each item before it is shipped. We need your five star feedback and we pride ourselves in our Customer Service so you can buy with confidence, as you can see by our feedback ratings from our great customers. Please feel free to contact us by email at mbarzo@comcast.net or call 804-730-2855 for any assistance concerning our products or your order.
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